SHIPPING 

DOMESTIC

Standard: NT$80 (free over NT$2,000)

HONG KONG, MACAO, CHINA

Standard: NT$400 – (4-8 working days, free over NT$6,000)

REST OF WORLD

Standard: NT$1,300 (4-10 working days, free over NT$13,000)

All international orders will be shipped by DHL and SF EXPRESS, the order will be deliver on a Delivery Duty Unpaid (DDU), The customer is responsible for paying all customs and clearance related duty/tax.

In addition, some orders may experience customs delays, please note transit times above are provided by DHL and SF EXPRESS and are not necessarily guaranteed.

*Free shipping is not applicable on all sale items.

RETURNS

If for any reason you are not happy and satisfied with your purchase you may return your order within 7 days from the delivery of your package. Any returned products must be in their original condition. The products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. For hygiene reasons underwear, pierced jewellery and skincare products cannot be returned.

We recommend using UPS, DHL or Fedex.  If sending with USPS please choose to have Signature Required.  We will not accept returns for items that are lost, stolen or damaged.  International returns are subject to customs fees which may be deducted at our discretion.

For international returns please declare “returned goods of no commercial value” on all customs forms.

*Please note that returns is not applicable on all sale items.

Before the return process, please contact shop@roadsign-inc.com